Claim status, eligibility, and credentialing without the grind.
Prior auth, appeals, attachments, credentialing upkeep.
How Rindler handles your payer and credentialing portals
Parts of the revenue cycle have no electronic path at all. Attachments, appeals, prior authorization and credentialing happen in the payer's own portal, one claim at a time. Rindler does that work there and tells you what went through. Built for TPAs, prior-auth teams, billing & RCM teams.
The manual grind today
Your clearinghouse already carries claim submission, remits, and most eligibility and claim status. What it does not carry is the rest, and the rest is where the hours go: uploading medical records for a prior authorization, putting a reconsideration together on the payer's own portal because there is no standard transaction for one, chasing an appeal that has gone quiet, pulling the denial letter or the paper EOB image the remit file never included, and keeping provider profiles current in a credentialing system that has no electronic feed at all. There is also the eligibility response that comes back thin, missing the visit limits or accumulators the front desk actually needed, so somebody re-checks in the portal anyway. TPAs, prior-auth teams, and billing and revenue cycle teams run that loop all day.
Upload the records for these reconsiderations and confirm each one attached.
Upload the records for these reconsiderations and confirm each one attached.
Check every claim we appealed last month and flag the ones with no response.
Keep our provider profiles current across the credentialing portals.
What your team stops doing by hand
What Rindler does
A prior authorization becomes one job instead of a morning: the form is filled on the payer's own portal and the records go up with it, and you are told which ones attached. A batch of reconsiderations is assembled and submitted the way each payer wants it, rather than one person learning six different upload screens. An appeal that has gone quiet is chased and reported back, so it does not age past a timely-filing deadline while nobody is looking. Credentialing profile changes are made where you specify and each changed field is confirmed. Where a remit came back without the denial letter or the EOB image, that document is retrieved from the portal that holds it. Any payer or credentialing portal your team uses can be set up the same way.
What comes back
The answers arrive in three shapes: claim statuses, eligibility results, credentialing confirmations, each one ready for the spreadsheet or billing system that comes next. When a submission does not go through, you are told, with the payer's own reason, instead of finding it in a denial weeks later. Rindler reports what the payer said. Your team decides what to do about the denial, who chases the pending eligibility check, and which credentialing change needs sign-off. Clinical and coverage decisions never leave your team.
Works with
Don't see your portal? Tell us and we will set it up.
- Payer portals
- Credentialing portals
- Prior-auth portals
- Appeals & reconsideration
How we get you running
Setup is per plan and per task, because a payer's prior authorization screens are not its appeals screens: name what matters and we set each one up, after which it runs to the same steps every time. Rindler is not HIPAA certified and does not claim to be. Each deployment is scoped to your BAA and HIPAA requirements, agreed with your team before it ships, and each task sees only the data it needs.
- 01Set up
We learn your portal end to end.
- 02Check
Our automated verifier runs it against the real site.
- 03Run
It ships to your team, working.
Curious how Rindler handles Healthcare & Insurance? We’ve already mapped portals you can try.Try our already-mapped sites →
Automate the sites your work depends on.
Tell us the sites and the work. We go through them and get them running.